Posts in Policy and governance
The future of the public service: generalist or specialist roles?

The 21st Century Public Servant project is examining the major changes occurring for public servants and the concomitant skill and knowledge base required to adjust to them. These include cuts to budgets, increased localisation, greater demands for service user voice and control, increased public expectations and a mixed economy of welfare provision. The project builds on the findings of the 2011 University of Birmingham Policy Commission into the ‘Future of Local Public Services’ which identified the need to pay attention to the changing roles undertaken by public servants and the associated support and development needs.It is a Knowledge Exchange project funded by the Economic and Social Research Council in partnership with Birmingham City Council. 

This year, Associate Professor Helen Dickinson (@drhdickinson) and Professor Helen Sullivan (@helenCsullivan) from the Melbourne School of Government have been conducting a number of interviews in Australia exploring similar issues to the English project.  Below, Helen provides some early reflections from this analysis (first published on the 21C blog). Their findings suggest that soft skills (communication, brokering and so on) are increasingly critical for an effective public sector.

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Embracing the messy: systems-thinking in public policy

In many fields, from healthcare to social policy, we are experiencing a renaissance when it comes to embracing the ‘messy’. ‘Systems thinking’ – where we learn to look beyond objects to embrace the relationships between them and the messy ‘whole’ they create – has seen significant advances in recent years, particularly in relation to how we can extend these concepts from the natural sciences to explore social problems, such as obesity, crime and tobacco control. Below, a real life story of what systems thinking can bring to public policy provided by Joseph A. Curtatone and Mark Esposito (and first shared on the LSE Impact Blog). For more on systems thinking check out 'Systems Change' and 'Thinking in Systems'.

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Harper Review needs to consider the consumer experience of competition

Where is the voice of the consumer when it comes to opening up markets and enabling greater 'choice'? Following on from Paul Smyth's critique of the Harper Review@gerardbrody from @consumer_action considers the limitations of competition and market theories as they apply to consumer behaviour, and the distinct lack of voice of consumers in the review.

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Social Policy Whisperer - "We are only Economists": The Draft Report of the Competition Policy Review

Reviewing the health of the social sectors requires an appreciation of social work, political science and sociology theories. Why then , is it left in the hands of economists? Social Policy Whisperer, Prof Paul Smyth, shares his reflections on the Competition Policy Review.

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Power to Persuade: a Twitter guide to social policy change and challenge

The third annual Power to Persuade symposium was held in Melbourne this week. Thanks to Susan Maury, Social Policy Researcher at Good Shepherd Youth and Family Service for putting together this comprehensive Twitter account of the day. Click the Storify link below if you missed or would like to refresh your memory of the conversations the event generated, in the room and beyond.

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Social Policy Whisperer: A Slap across the face for the voluntary sector?

Few issues could be of more importance to Power to Persuade readers than the current crisis in Australia’s voluntary welfare sector. Its epicentre is Victoria in the wake of the early implementations of the Shergold report but its reach is bound to be national as other state and federal governments look to the social service marketization template being proffered in the Competition Policy Review. I offered my academic take on this development in ‘The Lady Vanishes Australia’s Disappearing Voluntary Sector’ and wont revisit that here. However the paper led to a range of engagements and discussions with people from the sector and it is that experience which I would like to share.

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What's at risk in the proposed changes to the Australian Institute of Health and Welfare?

Several weeks ago we posted a piece from former Deputy Prime Minister Brian Howe, who was reflecting on his vision for the Australian Institute of Health and Welfare. Below, Richard Madden the former director of AIHW reflects on Brian's concerns, and what's at risk if AIHW were to lose its welfare functions.

Richard is a late addition to Power to Persuade 2014 Symposium, joining us for the afternoon session to discuss lessons on working across sectors to advance data collection and monitoring.

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Researcher, activist or both?

The influx of academics and researchers into social media platforms, sharing their work, their opinions and interacting with others, challenges us to reconsider the relationships between research and activism. For some, the two cannot be separated. Others are less comfortable with taking normative positions.

 ResearchersJulia OlmosPaul Benneworth and Elena Castro studied researchers’ willingness to include influences from users in the overall research process. Researchers who are more open to external (non-academic) influences in their research are able to more easily share their research with users, stakeholders and partner. You can access the full working paper here. This post was originally published on the LSE Impact Blog.

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Whose mission: the historical role of the church in delivering welfare services and the challenges presented in the contracting era

Welfare services are being reshaped again as governments pursue commissioning policies that blur the boundaries between the government, for-profit, secular nonprofit and faith-based sectors. In this article social policy consultant Wilma Gallet captures this historical movement and the inherent threat to faith-based organisations of being seduced away from their mission by government agendas.

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Social Policy Whisperer: Which way out? The Abbott Government's social policy alternatives

Prof Paul Smyth examines the similarities between the Australian Government's approach to social policy and the UK's Big Society agenda and warns that rather than emulate this unsuccessful approach to social investment we should be adopting alternatives such as Inclusive Growth.

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THE BULK DEBT PROJECT - Achieving institutional policy change for Centerlink recipients

This innovative advocacy project, documented here by one of the project initiators Denis Nelthorpe of Footscray Community Legal Centre, demonstrates how strategic and collective organization of individual casework can bring about systemic change in the culture of corporate institutions and lay the groundwork for regulatory reforms.

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Taming the monster: can the third sector distinguish its unique contribution?

In response to a recent speech by Tony Nicholson, several weeks ago Associate Professor Helen Dickinson (@drhdickinson) argued that 'we need to be clear about the specific strengths and skills of the sector' in any discussion about its future and funding. In a followup post, Dr James Rees (@JamesRees_tsrc) from the Third Sector Research Centre examines why and in what ways third sector organisations offer something distinctive. This is the first of three blog posts from James which tackle this issue

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Homelessness research and the influence of targeted policy

Is it more effective to target interventions at those most in need? Or should we  'act universally', addressing the basic welfare of all? When it comes to addressing the causes of inequality, there is growing evidence to suggest that universal approaches are more effective. Despite this, policymakers find a continuing appeal in targeted social programs, reserving social services for the most disadvantaged groups in society.  In taking this road, are policymakers failing to address the root causes of disadvantage?  In light of Homeless Persons' Week, Dr Pauline McLoughlin (@PJ_McLoughlin), from RMIT University, and Dr Gemma Carey (@gemcarey) from ANU explore how homelessness research in Australia must grapple with a strong current of highly targeted policy.

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Social Policy Whisperer: Andrew Forrest and the Government's welfare nightmare

Years of research neglect have left the Abbott government ill prepared for the challenge of welfare reform. Its first budget disaster arose precisely because it did not understand the post financial crisis policy context. Its calls for economic heavy lifting have not been matched by distributional fairness. Having experienced a period of economic reform when the benefits went disproportionately to the rich, people now simply wont buy an economic reform program which is not also socially inclusive. The question is can the government learn quickly enough on the job to get its social policy agenda on track before the next election?

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